1.1K views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

DO NOT COME HERE!!! I opened a new policy for my son who is a first time driver and I knew that they had to run his drivers license number and VIN number for his car to get an accurate quote.

When they gave me a quote without asking for that information I asked how they can quote me without it and I knew once it was ran through underwriting the amount quoted would go up. The person who I spoke with over the phone (Claudia) said no that would not happen and for us to go speak with the manager Antonio at the Fontana office which we did. There, Antonio also assured my son the price was correct and would not go up the following month. Of course the following month when we get the bill it went up!!

I called customer service and they said there was NO WAY my son's information could have been checked in the office and of course when it went to underwriting the price went up due to my son being a first time driver! So both Claudia and Antonio (office manager) lied and their assurance that the premium would not go up was false information!! Really?

From the office manager?? Should have gotten that in writing because now of course we are stuck with paying $20 more a month than what was agreed!!

Reason of review: Not as described/ advertised.

Monetary Loss: $200.

Preferred solution: Full refund.

Adrianas Insurance Cons: Being lied to.

Location: Fontana, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Adrianas Insurance Reviews

  1. 19 reviews
  2. 1 review
  3. 0 reviews
  4. 0 reviews
  5. 1 review
Adrianas Insurance reviews